Complaints

At Papakura Marae, we are committed to providing a safe, respectful, and high-quality service to our whānau and community. We value all feedback, including complaints, as it helps us improve what we do.

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Our Commitment to You

We will:

Treat your complaint with respect and confidentiality

Take your concerns seriously

Work towards a fair and timely resolution

Use your feedback to improve our services

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Ngā mihi for taking the time to share your feedback. Your voice helps us uphold the mana of our services and community.